Terms of Service

APHORIA gives independent accommodation hosts a booking website, availability calendar, reservation management and a guest directory for a monthly subscription. We charge no booking commission. APHORIA does not collect payments from guests; guests pay hosts directly under the arrangements the host sets.

You must be at least 18 years old and give accurate information. You are responsible for activity on your account and for keeping your sign-in details secure. Tell us immediately at kikostojanov4466@gmail.com if you suspect unauthorised access.

Subscriptions are billed monthly in advance in euros through Stripe. The current plans, prices and property limits are shown on our pricing page and at checkout. Your subscription renews automatically each month until you cancel.

If a payment fails, publishing and new reservation requests are paused until payment is restored. Your data and existing reservations remain available to you.

You can cancel at any time from the subscription page in your dashboard. Cancellation takes effect at the end of the current billing period, and your websites stay live until then. Payments already made are not refunded for partial periods, except where the law requires it or where we charged you in error.

If you are a consumer in the European Union, you may withdraw from a new subscription within 14 days without giving a reason. Because the service starts immediately at your request, we will refund the amount you paid minus a proportionate charge for the days already provided. To withdraw, email kikostojanov4466@gmail.com.

You can upgrade or downgrade through the billing portal. If you downgrade to a plan with fewer properties than you have published, you will be asked to choose which properties stay live.

You keep ownership of everything you publish. You give us a licence to host, display, format and translate your content as needed to run your websites and the service. You confirm that you have the rights to the photos and text you upload and that your listings are accurate.

You are responsible for running your accommodation lawfully, including registrations, licences, tourist taxes, safety rules, consumer law towards your guests, and your own booking and cancellation conditions.

A reservation is a contract between the host and the guest. APHORIA is not a party to it, is not an agent of either side, and does not guarantee any stay. A request is confirmed only when the host accepts it. Hosts and guests resolve disputes about a stay between themselves.

Do not use APHORIA for illegal, fraudulent or misleading listings, to send spam, to collect data without permission, or to interfere with the security or operation of the service. Do not resell the service without our written consent.

We work to keep APHORIA available and reliable, but we cannot guarantee uninterrupted service. We may change or improve features. If we remove a feature you rely on, we will give you reasonable notice.

You can close your account at any time by contacting kikostojanov4466@gmail.com. We may suspend or close an account for serious or repeated breaches of these terms, fraud, or non-payment, and will tell you why unless the law prevents it. After closure your websites are taken offline. On request within 30 days we will provide an export of your data; afterwards we delete it as described in the Privacy Policy.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot be limited by law. Otherwise, we are not liable for indirect or consequential losses, including lost bookings, revenue or profit, and our total liability in any 12-month period is limited to the subscription fees you paid us in that period. If you are a consumer, your statutory rights are not affected.

When guests send you reservation requests, you are the controller of their personal data and we process it on your behalf under Article 28 GDPR. These terms are our data processing agreement:

• Subject matter and duration: hosting your websites and handling reservations for as long as you have an account.
• Data and people concerned: guests' names, contact details, messages, stay details and language.
• Instructions: we process the data only to provide the service and as you direct through your use of it, unless the law requires otherwise.
• Confidentiality and security: people with access are bound to confidentiality, and we apply appropriate technical and organisational measures.
• Sub-processors: you authorise the providers listed in our Privacy Policy. We will inform you of changes in advance; if you object, you may cancel your subscription.
• Assistance: we help you answer guests' data requests and notify you without undue delay of any personal data breach affecting your data.
• End of service: we delete or return the data when your account closes, unless the law requires us to keep it, and make available the information needed to demonstrate compliance.

We will tell you about material changes by email or in the dashboard at least 30 days before they take effect. If you do not agree, you can cancel before then. Continuing to use APHORIA after the changes take effect means you accept them.

These terms are governed by the laws of North Macedonia, and its courts have jurisdiction. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may bring a claim there.

If you request a stay through a property website on APHORIA, your reservation is with the host, under the host's conditions. APHORIA provides the technology only and processes your details on the host's behalf, as explained in our Privacy Policy.

Mikers-Group DOOEL, Brakja Miladinovi 21-1, Strumica, Strumica, North Macedonia. Email: kikostojanov4466@gmail.com.